Customer reviews for Ariens Pro 21

Ariens Pro 21

This machine features a posi-traction axle for improved get-up-and-go on inclines…a dual zone tool-less deck height adjustment system…a 14-gauge stamped steel deck with rolled under lip for enhanced durability…larger wheels with dual ball bearings to keep things rolling…the list goes on…and on.
Overall rating:
3.286 / 5
3.3
 / 
5
(7 reviews) 7
Open Ratings Snapshot
Rating breakdown 7 reviews
5
1
4
3
3
1
2
1
1
1
5 out of 7(71%)reviewers recommend this product.
Customer reviews for Pro 21
Review 1 for Pro 21
Overall rating 
5 / 5
5 / 5

Extremely well built and heavy duty

PostedJune 14, 2012
Customer avatar
Chuck
Location: Tallahassee, FL
Value 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
Durability 
5 / 5
5 / 5
Features 
4 / 5
4 / 5
Design 
5 / 5
5 / 5
I looked at all the 21" and 22" walk-behind mowers and the Ariens Pro 21 is by far the best built. If you want a made in USA and built to last mower, this is the one to get.
The deck is heavy gauge steel, the wheels are steel (not plastic).
The Kawasaki engine is designed and constructed like a motorcycle engine--easy to service and top quality materials.
The self-propelled system drives the rear wheels and it works very well.
The only caution is this mower is hefty because of the heavy gauge steel used in the deck and handle. It may not be the best choice for users who want something light-weight.
Yes, I recommend this product.
+2points
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Review 2 for Pro 21
Overall rating 
4 / 5
4 / 5

Good mower, good value, built to last

PostedJune 14, 2013
Customer avatar
Jim
Location: Kingston, Ontario
Value 
4 / 5
4 / 5
Performance 
4 / 5
4 / 5
Durability 
4 / 5
4 / 5
Features 
3 / 5
3 / 5
Design 
3 / 5
3 / 5
Mower is very good value for a commercial unit. It is well build and built to last. Starts on first or second very light pull and makes short work of even the thickest spots on my lawn. It is however heavy @ over 140lbs so best used on relatively flat surfaces but has plenty of rear wheel torque to go up hills. Only issue was the drive belt slipped off on the second use, was back up and running in 15 min thanks the detailed instruction manual. Speed leaver is really just meant to be at a fast pace walk not variable as it is difficult to hold at any speed other than full. All in all a quality product that I would recommend to someone looking for a well-built mower that should last for years.
Yes, I recommend this product.
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Review 3 for Pro 21
Overall rating 
4 / 5
4 / 5

A good machine, but not enough

PostedApril 30, 2013
Customer avatar
Choppy
Location: Hants, Great Britain
Value 
4 / 5
4 / 5
Performance 
4 / 5
4 / 5
Durability 
4 / 5
4 / 5
Features 
4 / 5
4 / 5
Design 
4 / 5
4 / 5
I bought this machine for hard farm work, where the tractor could not get, along with doing the lawns and other bits
Every mower we had had had failed on us, we got through about 2 a year, We had this one for a year before it died on us, however it stood up to what no other mower could, it was used regularly for about 15-20 hours per week, for heavy duty shrub clearing (brambles, nettles, 2ft high grass, bracon) along with hitting parts of stumps, flints, the blade would constantly be getting jammed etc
Good features: Side discharge, v powerful engine
Cons: Bag discharge is bloody awful ( i have a viking mower for doing lawns now)
Before it broke it worked very well as it was, in the end though it died because of engine problems (something about working it to hard) it could be fixed for £400, however i have just decided to buy a new one, i will see if this one does any better
All in all, for the work it was put though it was a very good machine, and up to what any normal person would make it do
Will
Yes, I recommend this product.
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Review 4 for Pro 21
Overall rating 
4 / 5
4 / 5

Great Mower-Definitely needs some improvements

PostedMay 29, 2011
Customer avatar
BA
Location: Selma, OR
Value 
4 / 5
4 / 5
Performance 
5 / 5
5 / 5
Durability 
5 / 5
5 / 5
Features 
4 / 5
4 / 5
Design 
2 / 5
2 / 5
Every time I used it initially, the cotter pins would fall out then the metal pin. Sometimes I'd be able to see the brass pins, but gave up & bought several.
The handles are atrocious! Doesn't take long before my hands ache maintaining 2 strips of metal together over the main bar. Some cushioning is required - or a fatter piece of hollow metal to minimize hand problems..
Definitely pleased with it's performance! Starts immediately. It's powerful! Gets the job done quickly & well!!
Yes, I recommend this product.
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Review 5 for Pro 21
Overall rating 
3 / 5
3 / 5

Dependable, good value mower, but weak on throttle control design.

PostedJune 12, 2012
Customer avatar
phil
Location: kernersville, nc
Value 
4 / 5
4 / 5
Performance 
4 / 5
4 / 5
Durability 
3 / 5
3 / 5
Features 
4 / 5
4 / 5
Design 
4 / 5
4 / 5
I found this mower to be good value and reliable in starting and mowing. My primary issue relates to a early problem with the throttle control design. The mechanism that connects control to main motor housing broke very early and I have had to improvise process to start and stop engine.
Yes, I recommend this product.
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Review 6 for Pro 21
Overall rating 
2 / 5
2 / 5

OK mower for price

PostedJune 12, 2012
Customer avatar
Bill
Location: Chico,CA
Value 
3 / 5
3 / 5
Performance 
2 / 5
2 / 5
Durability 
2 / 5
2 / 5
Features 
2 / 5
2 / 5
Design 
2 / 5
2 / 5
The mower had issues from day one,support staff was very accommodating in sending new rear tires when the rubber came off the wheel.When I took it to the local dealer to get to the heart of the problem it was discovered that the drive gears were installed backwards,thus causing the wheel to lock up a few jobs into the day.It has not had issues since.I have used Ariens mowers in all their incarnations for the last 18 years and this seems to be a solid tool,but is not much fun to use.I bought a commercial Honda from the dealer who helped me figure out the Ariens problem .My regret is that I didn't go ahead and spend a couple hundred more in the first place and go with a Honda.The extra cost gives you vastly superior quality,and more importantly,enjoyable mowing.
No, I do not recommend this product.
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Review 7 for Pro 21
Overall rating 
1 / 5
1 / 5

3 is not enough

PostedJune 13, 2012
Customer avatar
Anonymous
Value 
2 / 5
2 / 5
Performance 
2 / 5
2 / 5
Durability 
5 / 5
5 / 5
Features 
3 / 5
3 / 5
Design 
1 / 5
1 / 5
3 in one not work. If grass is about 3" none of the three functions work correctly. Have to stop every 20' or so to clear bottom. One blade doesn't fit all. Starter cord pulls out of retainer. Speed control not manageable. Taking plate out for side discharge extremely tricky- screw with square notch when slightly unscrewed spins and you have to force tight to unscrew & remove.
No, I do not recommend this product.
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